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FAQs

Q: Can I not register as a member?
A: No, if you do not register, you cannot purchase. By registering as a member, you can save the delivery address, purchase history and favorite products as favorite pages for easy use.

Q: Do I need to pay to register a member?
A. Member registration is free. If you want to register as a member, please apply here.

Q: What if I want to cancel my membership registration?
A: Please contact us by e-mail inquiring about this page and send "Cancel Membership".

Q: How long will the product be delivered after I place the order?
A: We will ship within 3 working days after receiving your order, but due to the concentration of orders or inventory conditions, we may not be able to ship.

Q: Are there any shipping charges?
A. Free shipping

Q: This is a defective product, how to replace it?
A: If the product you received is defective or different from your order, we will replace the product as soon as possible.
* Please contact us within 7 days after the item arrives.

Q: Can I return or replace the product?
A: Due to customer reasons, such as "different from the picture" or "order error", we do not accept returns or exchanges. When ordering, please check the product contents carefully.
* For the convenience of customers, please bear the freight, handling fees, etc. Please contact us by email with LINE

Q: Please tell me the payment method.
A. Cash on delivery


Q: Can I send to an address other than my own address?
A: Yes, you can see the option of "modify address" in the delivery information page when you checkout. If you want to send our products to others as a gift and do not want to have a delivery note when the goods arrive, then please indicate "no delivery note required" on the remarks column of the purchase page.

Q: I have not received an order confirmation email.
A: If you have not received our email, you probably set to refuse to receive our email, so please check the following items.
[Please check the reception settings] Please set permissions to receive emails from "sales@stylego.shop". [Please check the spam folder] If you use a spam filter, our company's mail will be classified as [spam], so please modify the filter settings so that you can receive emails from us.
If you have other questions, please contact us from here.

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